As a Maid Service Provider, have you ever arrived to a customer's house, you've bid for a particular amount of time, or a particular task, and you get there, and there's additional work needed? What in the world do you do?
All right, now that is a sneaky question, due to the fact that we have allotted a specific amount of time based on an individual's house when we went to bid the initial agreement? Now, when you get to a client's home, and it's really essential to do this up front, when you get to a client's home and you're walking through the house with the homeowner. You have to ask the client about this concern, "Did you just get your home before I got here, or is your home always in this condition? If I provide you a rate based on this condition of your home, when I get here every time to clean up, I expect your home to be in this condition.
If I get here and there's spaghetti all over the kitchen, or if there are toys all over your home, or there's laundry and things tossed about, there's mess everywhere, it's going to take a lot more time than I'm bidding for right now. On the occasion that I get here and the house is just trashed for whatever factor, and often it happens, I either have to charge you more of a higher rate, or I need to just get the clutter and let that be the cleaning of the day. Which is it?" And let the homeowner choose. Because the client sometimes will say, "I would rather you pick up the mess, due to the fact that often my house is just cluttered, and I don't have time to pick it up." There are other clients that state, "I do not wish to pay money to have you come at your price and pick up my clutter." All right, then from day one, let's agree that when I show up, your home will remain in this condition. You need to have that conversation due to the fact that if you're appearing now, and their house keeps getting messier and messier, either the baby-sitter has to get the toys, or the home owner needs to get the toys, or the kid whose toys they belong to need to click over here pick up the toys.
I don't really care who it is, however unless they have actually particularly contracted you to choose up the clutter, then that needs to be a conversation that you have with the house owner, due to the fact that no one is paying you right now to choose up the clutter, and you have another house to clean when you're done here. If you have 2 or 3 homes in a day, whether you admit it or not, it's on a timed schedule.
When the time for that house is up, you can't keep staying and cleaning up, since then you lose profits from the next home you're supposed to go clean. When I bid the task, your home was in this condition, and now that I've arrived, every time there's more and more mess.
I did not budget the clutter time into the task and the cost that I offered you. Would you like me to charge you more at a higher rate and take time far from another customer so that I can broaden your window of time, or would you like to pick up the clutter before I get here?"
Now, a lot of individuals when you give them the option, they do not wish to pay the money, since house maid service is not cheap, and they can easily pick up their own toys, or teach their kids to put things away after they're done. I've seen extremely, very small kids that are trained to put their toys away when they're done playing. It is a learned skill, and it's something a parent can learn themselves and teach their children. Then kids can help parents save that additional money rather than pay it to the maid service.
It's simply a conversation you should have. Don't fret about if they're going to be upset.
"Your house is a mess, you employed me. I require to assist you, you need to help me understand what those options are. The 2 of you have to decide that.
Up until next time, leave the world cleaner than when you found it.
About Maid Service Direct
Maid Service Direct is Philadelphia's premier home cleaning and maid service. They offer convenient online booking for the busy homeowner. With professionally trained maids that are vetted and personally interviewed homeowners can get a high quality home cleaning service from trustworthy maids. Contact Maid Service Direct to schedule your home cleaning and experience what luxury service is all about. Order online today and get back your time.
Contact us:
Maid Service Direct
208 S Ithan St.
Philadelphia, PA 19139
(215)398-6227
Follow us:
Youtube